While the PUD cannot provide a 100% guarantee that a customer won’t ever experience a power outage, we’ve taken many steps to limit outages. The PUD aggressively removes trees that threaten power lines; installs equipment that helps isolate the problem and minimize the number of impacted customers; and constantly improves procedures for responding to outages. Numerous facilities have also been recently upgraded to improve performance and overall reliability. As a result, both the number of outages and their duration have been cut in half during the past decade.
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