How to Start Service

What does the PUD provide?

• Electric service to all of Snohomish County and Camano Island.
• Water service to some communities, mostly in the eastern part of the county, including Lake Stevens, Granite Falls, and Arlington.

View our Quick Facts here.

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Residential: Starting Service

For new customers as well as existing customers who are starting residential service at a new address.

The following information is required:

• Social Security Number* (SSN): the PUD uses the SSN to validate customer identities
• Address: physical address where service is being requested
• Mailing Address: if different from the physical address
• Start Date: date of ownership or possession, or start of lease
• Phone Number: primary contact telephone number

To start service, you must contact the PUD's Customer Service department (see contact info to the right) or visit a local PUD office (click here for office location and hours), preferably at least 1-2 business days prior to moving in.