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General

  1. Zendesk Public Utility Department
  2. General

Find answers to frequently asked questions about our online services, outages, and commission meetings

FAQ

  • Tohono O'odham Utility Authority FAQs
  • Forgot My Password
  • Customer Rights
  • Self-Service Telephone Options

Announcements

  • Fallen Power Lines

Payment & Billing Options

  • How to Pay A Bill
  • Can I pay my bill online?
  • When is my payment due?

Start/Stop/Transfer Service

  • How to Start Service
  • Is there a fee for turning on my electrical service?

Outages

  • How to Report an Outage
  • Is there a way to hook up an emergency generator when the lights go out?

We're here to help you keep the lights on. Get in touch!

If your specific case has not been resolved yet, send us a message or follow up if you already sent a request.

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